Air Vent Services Ltd

Unit 2 Cadleigh Close, Lee Mill Industrial Estate, Devon, PL21 9GB
Email: info@airventservices.co.uk | Tel: 01752 981315
Website: https://airventservices.co.uk/

1. Introduction

Air Vent Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or contact us directly.

2. What Information We Collect

We may collect the following personal information:

• Name

• Email address

• Telephone number

• Business name (if applicable)

• Project details or information shared when contacting us

• Website usage data (via cookies and analytics)

3. How We Collect Your Information

We collect information when you:

• Contact us by phone, email, or through our website

• Submit an enquiry form

• Provide feedback or request a quotation

• Visit our website (usage data through cookies and analytics)

4. How We Use Your Information

We use your information to:

• Respond to your enquiries or provide a quotation

• Provide our ventilation installation and servicing services

• Manage project communications and contracts

• Maintain internal records and meet legal obligations

• Improve our website and services through usage data analysis

5. Lawful Basis for Processing

We process your data based on:

• Contractual obligations

• Legitimate interests (e.g., improving our services)

• Legal requirements (where applicable)

6. Sharing Your Information

We do not sell or share your data with third parties for marketing purposes.
We may share your information with:

• Subcontractors or suppliers strictly for project delivery

• Regulatory bodies or law enforcement if legally required

7. Data Security

We are committed to ensuring your information is secure. We have put in place appropriate physical, electronic, and managerial procedures to prevent unauthorised access or disclosure.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purpose it was collected for or to comply with legal, regulatory, or contractual requirements.

9. Your Data Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (subject to legal obligations)

• Object to or restrict how we process your data

• Withdraw consent if we rely on consent to process your data

To exercise these rights, please contact us at info@airventservices.co.uk

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.